Cancellation Policy

  • 24-Hour Cancellation Policy All users have 24 hours to cancel their reservation in order to receive a full refund. Send an email to: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Nonrefundable Reservations When you reserve a site, it is immediately taken off the market and held exclusively for you. This means no one else can book or visit us during your reserved time. Because of this commitment, all reservations are nonrefundable.
  • Trip Cancellation Insurance To protect your plans, we strongly recommend purchasing our Trip Cancellation Insurance. With this coverage, you can receive a full refund if unexpected circumstances prevent your visit.
  • Date Modifications We understand plans can change. You may modify the dates of your confirmed visit by calling us at least three weeks prior to your arrival date. We’ll gladly work with you to adjust your reservation to new dates, subject to availability. 

 

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